How does delivery work?

The delivery of each product is arranged by us and each item will have a quote generated once delivery information has been submitted.

How much is delivery?

As every order is unique, the delivery costs will vary depending on the size, packaging and delivery address. The delivery costs may vary depending on access restrictions. 

The delivery cost will be displayed on the item page (where available), and on the order confirmation email sent after payment. 

If you cannot see a listed delivery price, please request a quote from us. 

If you cancel an order after an item has already been dispatched for delivery, the delivery costs are non-refundable.

For items delivered outside the UK buyer needs to request an accurate delivery quote.

Who pays for delivery?

The buyer pays for the delivery costs unless free delivery is offered for the item.

The delivery costs will be displayed in the order confirmation email sent to the buyer after the seller accepts an order. Buyers can cancel the order and receive a full refund before the item is dispatched. If the buyer cancels an order after an item has already been dispatched for delivery, the delivery costs are non-refundable.

In case of a return, the delivery costs s (i.e. outbound delivery costs) are non-refundable unless we find that the item was damaged in transportation or determines the listing was inaccurate, misleading, or misrepresented.

In case of a return, the buyer is liable for return delivery costs unless we finds that the item was damaged in transportation or determines the listing was inaccurate, misleading, or misrepresented.

We cannot be held responsible if an item does not fit in its intended space. Therefore, we strongly recommend that you measure all areas before purchasing.

We are not liable for any damages or loss sustained in transit via third parties.

How do I pay for delivery?

The delivery costs are charged to the payment card used to make the purchase. This information will be displayed in your order confirmation email and can vary depending on the method of delivery.

How long will it take?

Depending on your location, the size of the item and courier availability, the time to arrange and complete the delivery of your purchased item may vary.

Please allow up to one week before your delivery date is confirmed. The courier, or delivery partner will contact you directly to make delivery arrangements.

Free collection

Buyers can save on delivery costs by collecting the item directly from us – please notify us that you wish 'Free Collection' when confirmation email is sent.

Please note, if you're collecting an item from us,  you are liable for all collection and delivery related costs including any applicable customs/import charges.